Meet the team at Austwick Media

Building and growing a business often means working with different people for different things. Marketing, branding, websites, social media, strategy, photography and video can quickly become disconnected.

At Austwick Media, we bring those skills together.

Our team combines creative, marketing and business expertise, giving you access to specialists who can work together to understand your business, identify where you need support and help you move forward. Whether you need professional photography and video, a stronger brand, a new website, social media management, marketing and communications support, customer experience advice or strategic direction, you can find that support in one place.

One team. One place. One call.

• Brian Austwick - Media Producer and Drone Pilot

I’m the co-founder of Austwick Media alongside my partner Nikkie, specialising in professional photography, video production and drone services. I work closely with our team and our clients to develop creative ideas and produce powerful visual content that tells their story, builds their visibility and gets their business noticed.

• Nikkie Waldock - Media Production Coordinator 

I’m the co-founder of Austwick Media alongside my partner Brian. As Media Production Coordinator, I help keep our projects organised and running smoothly, supporting both our clients and the team throughout the production process. I also work alongside Brian on location, helping make sure everything comes together professionally from planning through to delivery.

• Ray Cassidy - Head of Search & AI Visibility SEO

In an increasingly AI-driven search landscape, Ray makes sure your business is visible, whether customers use Google or ask an AI assistant like ChatGPT, Gemini or Perplexity. Drawing on 15 years of search marketing experience, content is planned around what your customers are searching for and what sets your business apart from competitors. This means every photo shoot, social post and web page can be structured to be found, understood, trusted and chosen.

• Catherine Watson - Brand, Marketing & Comms Consultant

Catherine helps businesses work out what makes them different, how to communicate it and how to get noticed by the right audiences. From strategy to hands-on delivery across brand, PR, content, digital and campaigns - because despite what you might think, marketing is about rather more than just social media (although that usually forms a part of it!)

• Helen Fergie - Customer & Supporter Experience Specialist

I’m Helen Fergie, with a background in business development, hospitality and customer-facing roles. I provide practical, engaging customer service training tailored to each business and its team. From building confidence and handling difficult situations to creating memorable customer experiences, my training helps businesses develop stronger teams, happier customers, greater loyalty and, ultimately, increased revenue through better customer service.

• Stuart Brown - Graphic Design, websites & branding

Stuart offers branding, print and website design backed by 30 years' experience across a wide range of sectors. He understands that great design is about far more than looks. Stuart's work builds trust, strengthens brands and communicates clearly, delivering practical, real-world solutions.